Our Mission
Modern Imaging Solutions Inc. has as it’s primary goal to make you happy with excellent service and the best quality supplies. We grow through reorder business and referral. We are a lean low cost operation. All of our sales are done via our contact center staff and our website. You may wonder how we carry so many products. Well, like the big box stores, we often ship directly from our manufacturers as well as use large wholesale distributors who’s core competency is logistics. We simply don’t think our business and government customers need to contribute to the cost of a series big retail outlets. We put our money into finding the very best and brightest contact center staff members, top technology folks, and dedicated administrative staff.
The corporation is a small woman owned enterprise. We may not be considered small for long however as we have global ambitions. We have staff around the world, currently we are selling in the US and Canada, and US territories from the Virgin Islands to American Samoa. Well be opening in the UK in 2008, Australia and New Zealand, Singapore, the EU, to follow.
We are all about personal service and you will be well taken care of on any issue by your single source contact and the team he or she works with. You can absolutely count on your rep to know your needs, your requirements, your special requests, etc. We promise that no matter how big we get you will never be left sitting endlessly on hold only to be left talking to a powerless customer service rep spewing the company line. Your rep is a person empowered to make decisions, he has quick access to our purchasers, vendors, managers, and the company principles!
As a smaller and nimbler and hungry competitor, you can count on us to get the job done for you, and to go out of our way to get your business, and keep you business. PLEASE READ OUR BUYERS GUIDE and TRUTH IN TONER GUIDE.
The principles, Carol and Ivan Greenhut aways welcome your feedback. If your having a problem, we want to know about it, and if we’ve made you really happy, well we like to hear that also, you can contact us for issues here. IvanorCarolweneedtotalk@modernimagingsolutions.com We sincerely thank you for you business and support!